Sunrun Solar: Services, Cost, and Reviews

Sunrun Solar is one of the many solar companies running to become the best in the market. However, it is also one of those that offer more convenience when it comes to solar panel installation. Sunrun solar panels are becoming a highly demanding product because of their affordable payment options and warranties.

The cost-effectiveness of the company ensures that an average American seeking sunlighting energy to reduce bills comes to them with no second thoughts. Therefore, unlike any other solar company, Sunrun leases solar panels and offers power purchase agreements.  For this reason, Sunrun comprises 12.5% of the residential solar industry.

If you want to switch to off-grid but can not afford the high upfront cost, Sunrun Solar is your best bet. In this article, we will explain all services offered by Sunrun along with the cost of its panels and reviews from the users.

What Services Does Sunrun Offer?

Sunrun is a solar equipment installer and offers all kinds of services including solar panels, batteries, and inverters. LG used to manufacture Sunrun solar panels for a long time but since they have shut down their business, we are not sure which solar panels they offer now.

However, make sure that Sunrun solar panels will be from tier 1 manufacturers. If you want a Sunrun-owned panel on your roof, you will get quality equipment. Other than solar panels, Sunrun also installs Tesla Powerwall full home storage backup. Sunrun also offers an LG Chem battery which can only backup four circuits.

If you are leasing a solar panel, you can also have battery storage. Sunrun has a program known as Brightbox. Many solar battery options are available under the Brightbox package.

Sunrun offers its services for solar panels only in 20 states but the Tesla Powerwall installation services are available in every state except Alaska.

5 Steps of Sunrun Installtion Process

Sunrun Solar helps the customers throughout the process with on-time guidance. You can contact the company to initiate the solar panel installation guide after that you will go through the following process.

1. Virtual Consultation: After you contact Sunrun, their representative will approach you for a virtual meeting. He will ask about energy bills, money-saving goals, and other related information. You can work with the consultant to work on a solar panel system design for your home and ask about additional equipment such as batteries and inverters.

2. Design Proposal: you will receive a follow-up proposal from a Sunrun salesperson with the customized solar system design, cost, and monthly money saving.
3. Necessary Permits: Sunrun will take care of all the necessary permits required from your local government to install and run the solar panel on your roof. This process often takes a while due to the long paperwork. Sunrun representative will be in touch during the process and will give updates.
4. Installation: Once the paperwork is complete, Sunrun will install the system at your chosen date.
5. Inspection and Activation: After installation, your local government will conduct a final inspection of the panel and the system before activation.

Sunrun Solar: Cost, Payment Options, and Warranties

Sunrun Solar panels can cost $3 to $3.93 per watt. The cost depends on your address, the size of the panels, and your electricity bills. If you are paying by cash for solar panels, it can cost you around $15000 as reported by many customers.

You can add a 30% federal tax credit while purchasing the panel and decrease the total cost, however, Sunrun mostly works on leasing the panels or PPA, which means that Sunrun will own the parcel and you will rent the power.

 This does not include the federal tax credit but Sunrun leases Sunrun for a $0 downpayment which means there is not a huge forehead cost and you can enjoy using sustainable energy while maintaining a low energy bill over the years. We know investing in a solar panel can be a huge load on your pocket, therefore, comparing quotes from multiple solar companies and choosing the most reliable option is the best practice.

When it comes to warranties, Sunrun offers a 10-year workmanship and product warranty and a 25-year power warranty. The workmanship warranty covers the replacement and repair of defective or damaged panels and other equipment such as inverters and batteries.

The 25-year power guarantee means, that if your panel is not giving the expected output, Sunrun will give you the full cost of energy lost.

Sunrun Solar Reviews: User’s Opinions

Reviews matter to know how much beneficial a product is in the practical world. Therefore, we also explore what Sunrun customers are saying on notable platforms. The overall reviews were mixed, some customers were satisfied with the products but some were not happy with their electricity bills even after using solar panels.

On Trustpilot, a customer gave 5 stars to Sunrun praised the experienced representatives, and was satisfied with the company. Other customers who gave 5 or 4 stars recommended Sunrun and were happy with the experience. Others who gave bad stars were complaining about poor customer service and panels not working. Sunrun Solar BBB reviews show a different story with A+ ratings and 4248 complaints closed in the last 3 and 1318 closed in the last 12 months, so there is room for a recommendation.

Final Analysis

In our Solar panel review, we explained everything important to make a decision. Sunrun gives cost relaxation and is overall a good company. The panels work well and if some customers complain about the panel not working, they have a warranty to claim replacement or repair.

Moreover, Sunrun also has an app that allows you to track the system’s performance. As a large solar company, Sunrun also has subcontractors. You can visit their website to learn more about solar equipment, state availability, warranties, and in-house installation teams.

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